Namma Raitha

Effective Date: [Insert Date]

Namma Raitha is committed to delivering fresh agricultural products directly from farmers to customers in a timely and efficient manner.

1. Delivery Areas

Namma Raitha currently provides delivery services in selected locations across Karnataka. Delivery availability depends on the customer's location and the farmer's service area.

2. Order Processing

• Orders are processed after successful confirmation.
• Farmers receive notifications immediately after order placement.
• Orders are generally processed within 2 to 24 hours depending on product availability.

3. Delivery Time

Estimated delivery times:

• Fresh Vegetables & Fruits: 4–24 hours
• Agricultural Products: 1–3 business days
• Bulk Orders: 2–5 business days
• Rural Delivery Areas: 1–5 business days

Delivery times may vary depending on weather conditions, transportation availability, and local circumstances.

4. Delivery Charges

Delivery charges may vary based on:

• Delivery location
• Order value
• Distance from the farm
• Product category

Free delivery may be offered on selected orders or promotional campaigns.

5. Order Tracking

Customers may receive updates through:

• SMS notifications
• Phone calls
• WhatsApp updates
• Mobile application notifications

6. Delivery Partners

Products may be delivered by:

• Registered farmers
• Local delivery partners
• Logistics service providers
• Namma Raitha delivery teams

7. Failed Deliveries

Delivery may fail due to:

• Incorrect address
• Customer unavailable
• Invalid contact number
• Restricted delivery locations

Additional charges may apply for repeated delivery attempts.

8. Damaged or Incorrect Products

Customers should inspect products upon delivery.

If any product is:

• Damaged
• Spoiled
• Incorrect
• Missing

Please contact us within 24 hours of delivery.

9. Bulk Orders

Hotels, restaurants, hostels, institutions, and wholesale buyers may place bulk orders. Delivery schedules for bulk orders will be mutually agreed upon.

10. Force Majeure

Delivery delays caused by:

• Natural disasters
• Floods
• Heavy rains
• Transportation strikes
• Government restrictions
• Unforeseen events

shall not make Namma Raitha liable for delays.

Contact Us

NAMMA RAITHA
Operated by Spoorthi Welfare Foundation

📍 Tumakuru, Karnataka, India
📞 Mobile: +91 9113675266
📧 Email: info@nammaraitha.com
🌐 Website: www.nammaraitha.com